Dana Blouin Resume
Education
University of Wisconsin Stout
Masters of Science: Information and Communication Technology
Fort Hays State University
Bachelors of Science: Information Networking and Telecommunications
Community College of Rhode Island
Associate of Science: Computer Science / Networking
Arapahoe Community College
Broadband Technology Certificate (4.0 GPA)
Networking Technician Certificate (4.0 GPA)
Professional Certifications
Professional Experience
Cox Communications
Network Engineer - February 2011 – Present
Cox Communications
Field Network Technician - August 2006 – February 2011
Cox Communications
Field Service Technician - April 2005 – August 2006
Discovery Marketing and Design
Office Technician - October 2004 – April 2005
Philanthropic Work
Free Geek Providence
IT/IS Volunteer - December 2008 – February 2011
Professional Associations
University of Wisconsin Stout
Masters of Science: Information and Communication Technology
- Member Academic Honor Society
Fort Hays State University
Bachelors of Science: Information Networking and Telecommunications
- Member of Nation Honors Society: Phi Kappa Phi
Community College of Rhode Island
Associate of Science: Computer Science / Networking
- Graduated with High Honors
Arapahoe Community College
Broadband Technology Certificate (4.0 GPA)
Networking Technician Certificate (4.0 GPA)
Professional Certifications
- Cisco: Cisco Certified Network Associate (CCNA)
- SCTE: Internet Protocol Engineering Professional (IPEP)
- Alcatel-Lucent: Network Routing Specialist I (NRS-I)
- SCTE: Broadband TelecomCenter Specialist (BTCS)
- SCTE: Broadband Transport Specialist (BTS)
- CompTIA: Network +
- Cisco: Cisco Certified Entry Network Technician (CCENT)
- CIW: Internetworking Professional
- NCTI: Senior Master Technician
Professional Experience
Cox Communications
Network Engineer - February 2011 – Present
- Designs circuits, configures and designs backbone routers and circuits, and prepares circuit design drawings for assigned projects.
- Conducts evaluation, cost analysis, selection, engineering and network design of digital telecommunications equipment including fiber optic cables and terminal, local area networks, and related equipment.
- Maintains both Cisco and Motorola Cable Modem Termination System (CMTS) servicing customers on a DOCSIS 3.0 platform.
- Defines and compiles procedures and documentation for support personnel to follow in support of day-to-day operations.
- Design, and configure Metro-E circuits for business customers.
Cox Communications
Field Network Technician - August 2006 – February 2011
- Respond to and resolve network outages
- Troubleshoot issues related to the HFC distribution network
- Turn-up and troubleshoot Wireless backhaul sites (Metro E)
- Troubleshoot backhaul for wireless providers
- Troubleshoot ATM issues
- Respond to and resolve outages for data engineering group
- Work closely with data engineering help desk to resolve network issues
Cox Communications
Field Service Technician - April 2005 – August 2006
- Install digital and analog Video Services
- Troubleshoot all aspects of digital and analog video services
- Install digital telephony service
- Troubleshoot all aspects of digital telephony service
Discovery Marketing and Design
Office Technician - October 2004 – April 2005
- Troubleshoot LAN issues
- Support Microsoft and Mac workstations
- Support Telephone and Voice Mail systems
Philanthropic Work
Free Geek Providence
IT/IS Volunteer - December 2008 – February 2011
- Assist in developing Linux builds for distribution / donation
- Integrate donated computers into existing network architectures
Professional Associations
- Society of Cable Telecommunications Engineers (SCTE) 2005 – Present
- Board Member: Buckeye State Chapter 2011 - Present
- Associate Board Member: New England Chapter 2008 - 2011
- Internet Society (ISOC) 2009 – Present